Privacy Policy WoodenWedges.co.uk

Last Updated: 11.02.2024

Your privacy is our top priority. We are committed to protecting your personal data. In this Privacy Policy, we explain what information we collect and how we use it.

1. Collection of Personal Data

We are dedicated to safeguarding your privacy. Accordingly:

– Payment Information:We do not store any payment-related information, such as credit card numbers, bank account details, or other financial data. All transactions are securely processed through trusted payment gateways, ensuring the full protection of your financial information.

– Website Usage Data: Additionally, we do not collect any personal data regarding your use of our website. We do not track individual browsing activities, clicks, or interactions. Your browsing sessions remain anonymous and are not linked to any identifiable user profiles.

2. Returns Policy

We prioritize customer satisfaction and offer a convenient returns policy:

– Return Period: You have the right to return any purchased item within 14 days from the date of purchase if you are not entirely satisfied. This allows you ample time to assess the product and decide if it meets your needs.

– Condition of Returned Items: To qualify for a return, the product must be in its original condition, unused, and in its original packaging. We reserve the right to reject returns of items that show signs of wear and tear or damage caused by misuse.

– Return Shipping Costs: Please note that while we accept returns, the cost of return shipping is the responsibility of the customer. We recommend using a tracked shipping method to ensure the safe return of the item and to track its progress.

– Refund Process: Upon receiving the returned item and verifying its condition, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase. Please allow up to 14 business days for the refunded amount to reflect in your account.

If you have any questions regarding our Privacy Policy, Returns Policy, or any other concerns, please do not hesitate to contact us.